High-Quality Restaurant Equipment & Service for the Northwest

"I wanted to take this time to let you know how impressed I am with Jeremy and Jason. As you know our combo machine was down and we needed to get a new machine. After talking to you I was relieved it would only be 5 days and not 5 weeks to get a new machine. You said there was a one in the warehouse that Friday morning and you’d power it up and calibrate it and install it the following Tuesday. We expected to continue to disappoint customers and not offer shakes or sundaes until then. Then, to my pleasant surprise you called back within the hour and said you’d have it installed within the next 5 hours! Your team worked at lightning fast speed with complete commitment and focus. They dropped off the unit and got it operational before the dinner rush! The managers and crew think it’s Christmas in February. I want to thank you for partnering with us and going the extra mile. I know there has been some challenging times in the past, and we made it through, but this experience has restored my faith that DSL-NW is back and better than ever! Thank you for your leadership and dedication to helping us deliver the promise."

"I would like to take this opportunity to recommend Curtis as a very knowledgeable and courteous representative who was an outstanding resource in the set-up of our new business! This was my first time as a new business owner and was very impressed with Curtis and his ability to provide guidance and support during the startup period of my new business. Even though I was in the middle of a complete building renovation and trying to keep up with the stress of business plans, expenses, contractors, and the bank. Curtis was able to articulate to me the appropriate machines for my needs and worked with me throughout the process to ensure that I was trained and comfortable in their use. Curtis even helped me find a great deal on an upgrade in the middle of my project that saved me thousands of dollars!!"

"I just wanted to take the time and send a thank you note to you guys. Please share with the technicians as well. I have been hearing great feedback from the operators and teams about the technicians and Kelleys communication. I spoke with Kelley and thanked him already, but I wanted to thank you all as well and let you know how much work Kelley has put in. This partnership has kicked off amazingly and that’s a testament to all three of you for your wiliness to partner with us. Thank you again for a great start and what I think will be a fantastic long-term partnership between all of us."

I am pleased to say we have had great success selling soft serve products. The fresh fruit shakes, strawberry shortcake, cones and packaged soft serve to go, widely contribute to the success to our operation. I am really pleased with the equipment, the service you provided and our increase in profits. I look forward to doing business with you in the future.